Seabair Group
Legal

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: September 2026 · Provided in English — this version governs in case of translation discrepancy.

1. Introduction

This Privacy Policy explains how Seabair Group ("Seabair", "we", "us") collects, uses, shares, and protects personal information when you visit our website, submit an enquiry, or book a trip with us.

2. Information We Collect

Contact details you give us directly — name, email, phone number, and any travel preferences you share via our Contact Us form or in conversation with our team.

Booking and travel details — passport information, dates of birth, nationality, and other details required to arrange flights, hotels, visas, and other travel services once you proceed with a booking.

Website usage data — such as pages visited and general device/browser information, used only to keep the site working well and secure.

3. How We Use Your Information

To respond to enquiries and prepare quotations.

To arrange and manage confirmed bookings, including sharing necessary details with airlines, hotels, visa-processing agencies, and other travel suppliers on your behalf.

To send booking confirmations, itineraries, payment reminders, and — where you have not opted out — occasional updates about new destinations or offers.

To meet legal, tax, and regulatory obligations.

4. Sharing Your Information

We share personal information with third-party travel suppliers (airlines, hotels, DMCs, visa agencies, insurers) only to the extent needed to deliver the services you've booked. We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Sensitive travel documents (such as passport scans) are stored with restricted, authenticated access only.

6. Cookies

Our website may use essential cookies required for the site to function correctly. We do not use invasive third-party tracking or advertising cookies.

7. Your Rights

You may ask us to correct, update, or delete the personal information we hold about you, subject to any legal or contractual obligation that requires us to retain certain records (for example, completed booking and payment records). To exercise these rights, contact us at [email protected].

8. Data Retention

We retain enquiry and booking information for as long as reasonably necessary to provide our services and to meet legal, accounting, and reporting requirements, after which it is securely deleted or anonymised.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will always reflect the current version.

10. Contact

Questions about this policy or your personal information can be sent to [email protected].